AI Call Handling
A friendly virtual receptionist answers the calls you choose, welcomes callers and gathers the details your business needs.
A little clarity. More possibility.
Ziverly answers the calls you choose to divert, gathers useful details and helps keep follow-up visible.
A sample call, made clear
Follow a prepared enquiry through the journey. Explore each step or scroll through the story.
01 / Calls you choose
A caller asks about a leak under the kitchen sink. Ziverly gathers useful details from the calls you choose to divert.
Plumbing enquiry02 / Details together
The reason for the call, the issue and the request for availability are brought together, ready for your follow-up.
Reason · context · next step03 / Your decision
Review the captured details and decide how to respond. Ziverly helps keep the next step visible; you stay in control of the work.
Ready for your follow-upTalk about your businessUseful support
Call details and practical follow-up that fit around your business.
A friendly virtual receptionist answers the calls you choose, welcomes callers and gathers the details your business needs.
See each call with a recording where available, transcript, summary, sentiment, topics, next actions, status and priority.
Give Ziverly your business name or website and it helps create useful organisation notes for your receptionist.
Keep caller history together, add AI-facing context for the next conversation and keep private internal notes separate.
Mark nuisance callers and let your AI handle them politely and firmly, while keeping your time focused on genuine enquiries.
Invite colleagues, assign roles and share one organised knowledge base for the business.
Create an account free, top up when needed and avoid a required monthly or annual plan before your business is ready.
Connect Ziverly with CRMs, automations, reporting tools or custom systems when your setup grows.
Explore the home-services directory and find practical examples for the work your business does.
What shapes the work
Callers should feel welcomed, not processed. Ziverly keeps the tone warm, helpful and clear.
Vans, ladders, customer visits, lunch breaks, school runs and late enquiries all happen. Ziverly fits around that.
Clear logs, useful summaries, transparent usage and no mystery switches hidden behind jargon.
No. Trades are the starting point because missed calls are a daily problem there, but Ziverly also suits local shops, cafés, home services, small teams and independent professionals.
No. Ziverly answers the calls you choose, gives you organised call details and helps keep follow-up visible. It supports your service; it does not pretend to be you.
Customers manage organisations, calls, transcripts, status, priority, notes, contacts, credits, team access and settings in the Ziverly app.
UK pricing is on Ziverly UK. If you are outside the UK, contact us and we will talk through what is available.